Shipping Information

We currently ship nationwide across New Zealand and Australia. 

New Zealand orders over $50 will be delivered FREE of charge. Orders under $50 will be delivered for a fee based on your location.

All Australian orders over $65 will be couriered FREE of charge. All other nationwide Australian orders $64 and under will be a flat fee of $20.

Thank you for selecting the correct shipping rate for your address when checking out. If an incorrect shipping rate is chosen we will make contact with you prior to dispatching your order.

 Order Value Order Destination
Price Delivery Estimation
Under $49 Te Waipounamu | S.I. $5.00 2-3 Days
Under $49
Te Ika-a-Māui | N.I.
$6.00 2-3 Days
Under $49 Rural Aotearoa | NZ $10.00 3-5 Days
$50 and over Nationwide FREE 2-5 Days
Te Waiharakeke | Blenheim FREE Pick Up
Under $64 Australia | Nationwide $20.00 2-5 Days
$65 and over Australia | Nationwide FREE 2-5 Days

All shipping costs are in New Zealand dollars.

International orders may be subject to local import duties or taxes in their countries. These are not prepaid and are the buyers responsibility.

All New Zealand orders are shipped from Marlborough via Post Haste couriers. New Zealand Couriers is the chosen courier for Australian orders. 

When your order leaves Monro+Kowhai HQ, you will receive a dispatch confirmation email. In order to track your parcel, please click the link embedded in the email.

Payment is at the time of your online purchase via checkout. If you select to pick up your parcel in Marlborough the pick up times will be for a small window on certain dates only.

Fingers crossed your parcel makes it to you within the above delivery estimates once it has been dispatched. However, sometimes good things do take a little bit of time... If it hasn't turned up after 7 business days please make contact.

For all of your questions or concerns about your delivery, please email info@monroandkowhai.co.nz